Refund policy
Refund Policy
Because each item we create is custom-made and personalized just for you, all sales are final. We do not offer refunds, returns, or exchanges on any orders.
Every piece is crafted with care, attention to detail, and a whole lot of sisterly teamwork. Once an order is placed, we begin the process of designing, stitching, and preparing your custom item, which means it cannot be resold or reused.
That said, your happiness matters to us. If there is ever an issue with the quality of your order or a mistake on our end, please reach out within 3 days of receiving your item. We’ll gladly review the situation and make it right when appropriate.
Thank you for supporting our small business and understanding the nature of custom-made creations.